Empathetic Reception or listening is the second aspect after self-expression.
Empathy is a sentimental understanding characterized by respecting what we or others are going through.
It differs from rational understanding which can be expressed with words such as fathom and appreciate, which usually tends to distort the presence.
Empathetic Reception has two main points to consider: presence and re-articulation.
Which requires focusing on 3 points:
It is good to rearticulate our sentences as questions, for voice comprises 38% of communication. It is important to ask others about their observations, feelings, needs, and requests without making it an interrogation. It is just a simple human question lacking the sense of information gathering; this helps distinguish human empathy and common mistakes we think that them to be, such as advice, teaching tone, story-telling, grilling, and information gathering.